Keyboard/Logitech Vacation Adventure

            I need to start from the beginning, which goes back months. Back to January 2012 when I started playing Eve-Online. With all the default key commands mostly in place, I noticed that sometimes,

1. the commands were just not working

2. would do something else altogether different from what it should have done

3. typing in chat would end up being gibberish.

          The clues to what made the keyboard rearrange seemed to be connected to the Ctrl key. I reset a lot of key binds in the game to avoid pressing Ctrl.

All was well.

          Eve-Online started to lose it's appeal after about the 100th screenshot. I got an e-mail from a former ETQW clan teammate to try Tribes Ascend. Downloaded and installed. Start playing. Found my brother in-game and added him as my friend.

         Later, while playing intensely when I tried to answer a tell from him it came up gibberish.

         After speaking on the phone, the only way I could actually make sense, he said he was going to see if he could figure it out. He works in an IT Dept. and I know he has seen and dealt with stickier issues. I wanted to provide him with more info. So I went in-game to mess the keyboard up.

        A couple more reasons I need to address the problem is that Tribes uses a lot of letter key commands which were made useless when the keyboard is messed up. For example depending on the mood of my keyboard self-kill would be either V or K, K being the default(kill). V should actually be the chat interface. Confused yet?

I was.

           I use a Logitech G11 Keyboard, so I thought I could change to a different board. Got out an old PS2 keyboard I used on my earlier computers. Disabled the Logitech program from the startup, and installed the drivers for the older board. Restart. Start game. Play a while, check keys........same thing....gibberish.

         This is when I decided to remove the Logitech drivers. I mean to this point Logitech is the keyboard I have used on this system since I built this computer. maybe something was corrupted? Bad Reg entries? so lets uninstall/reinstall Logitech. Yea, that's the right thing to do, it is a keyboard issue. Uninstall, restart, play....same thing.  And I am still using the PS2 board.

         I remembered that my dad showed me a sentence that uses all the keys: the quick brown fox jumps over the lazy dog. He used it back in the day of typewriters to check all the keys. Thought I could get a screenshot of this sentence in-game to show my brother. Here it is.

        Then I copied it letter-for-letter to come up with this

the  quick  brown  fox  jumps  over  the  lazy  dog
yd.   'gcjt   xpr,b  urq  hgmlo  rk.p  yd.  na;f  eri

        This is not really making Any sense to me so I rearranged the letters via Excel to come up with this decipher.

a b c d f e g h I j k l m n o p q r s t u v w x y z
a x j e u . I d c h t n m b r l ' p o y g k , q f ;

  I sent this to my brother told him he could now decipher what I was saying. LOL :D

        Then I got the big idea to Google the 'quick brown fox' so I copied both together and searched and Low And Behold,

Please wait while the page loads............................................................................

                                                    A Great Answer.

             The issue was I had a second English language keyboard layout installed designed for a foreign keyboard and using a combo of Ctrl and shift to switch over to it. The language focused on the program it was activated under, which explains why I could not switch to notepad and type weird.

                        I found another Microsoft Feature! (Grrrrr)

        After addressing the keyboard issue I needed to reinstall Logitech software. I ran the G11 installation software directly from Logitech. Ran fine , no issues till I restarted. The gaming software didn't start with the computer. All I get is an Explorer Window for ~~\Program-files\Logitech. I execute Lcore.exe manually, and it runs fine.

And so starts my current dilemma.

        Really, I just wanted it to be simple process. So I looked around the Logitech forums, through various installation issues and I decided to do a recommended clean install.

        So I uninstall the Setpoint Software, uninstall the Webcam Software, uninstall the Keyboard Software. Reboot to safe mode. Dump junk files, clean registry. Then I did a search in the registry for Logitech. And removed all the leftovers from the uninstall. The system was now 'clean' of anything Logitech. Reboot.

        Installed Setpoint first, no issues. Second was the G11 software, same issue as before, Explorer Window, and then the Webcam Software, with all new errors.

       I wanted to investigate so I took a quick screenshot, the one you see above. While I was saving it another popped up.

       After I clear through these errors the install continues. When the Webcam Software gets to the finish, and I click finish to start the Webcam Software, my Webcam stays on (light is active), and the Webcam Software never starts or never displays. I unplug the Webcam, and back in. No errors after that. The light is off.

      Error 2753 seems a good place to start. My thinking at this point is all of the 'anomalies' could possibly be related. The G11 software startup issue for example. The G11 software is set for startup, I have checked. When I Reboot, all I get is an Explorer Window for ~~\Program-files\Logitech. I execute Lcore.exe manually, and it runs fine.

      Back to 'Error 2753' searched the Logitech forums, looking for installer issues. Found a post that stated 'Error 2753' was a Windows installer issue. After thinking about this, I went to the Microsoft download center and D\L'ed the Windows installer update WindowsXP-KB942288-v3-x86.exe. The install went well, Reboot. When in doubt, Reboot.

      In-game keyboard scramble issue has been successfully addressed. I know people expect their keyboards to work properly all of the time, when mine first starting acting up, there were a few times a wanted to .... Destroy a keyboard. But I value my equipment too much. I just dealt with it. And now being able to actually do everything in-game is fantastic.

      Time passes after the Reboot, then I get notification of new Windows Updates. Turns-out it is an update to the installer I just 'updated'. I suppose I downgraded to make sure I got up to date. I run Windows update again, just in case. Reboot.

       Since there were no updates I thought to try the Webcam install again. I have the latest version of the Windows installer so lets give it a workout. Run the Logitech Webcam installer, 'Error 2753'. So I Still have a Windows based issue, at least this is my understanding from what I have read on the Logitech forums. In an attempt to be sure Windows is not corrupted in some way I run a re-install of XP. Almost a day later, after the 100 some odd Windows Updates including SP3 and the latest IE, I run the Webcam installer......same 'Error 2753'.

       Time to bring in the big guns, I Googled 'Error 2753' the first thing I noticed with the results was a wider range of the error. Each 'Error 2753' was unique. There was the 'Error 2753' and a different message on each one.

      Provided a generic fix.


        Ran Webcam Software...same error

       Capt. Jack Sparrow had some good info too.

~      post #6

       I also found this site

       I really don't want to spend money right now but I wonder how much of what they said was true.




What is (error code 2753) ?

The 2753 error is the numerical value of the error occurred. The error number is one of the value to identify the error. It holds information about the error, the possible cause of the error, the action that caused the error. Error numbers was used to address the errors in the common error code format used by Windows and other Windows compatible software and driver vendors.

This 2753 error code is used by the vendor to identify the error caused. This 2753 error code has a hexadecimal number and a technical description linked to it. In some cases the error may have more parameters in hexadecimal format which represents the memory locations where the instruction(s) was loaded at the time of the error. The system.ini file contains the listing of error codes used in Windows operating system and supporting software and drivers..


What causes error 2753 ?

The 2753 error may be caused by Windows system files damage. The corrupted Windows system files entries can be a real threat to the well being of your computer.

There can be many events which may have resulted in the system files errors. An incomplete installation, an incomplete uninstall, improper deletion of applications or hardware. It can also be caused if your computer is recovered from a virus or adware/spyware attack or by an improper shutdown of the computer. All the above actives may result in the deletion or corruption of the entries in the Windows registry. This corrupted registry will lead to the missing and wrongly linked information and files needed for the proper working of the application.


         I put this site in the 'clone/fake' category because of how it steers you to Buy. It reminds me of the advertising sites that sell trial or off brand e-cigs (btw Don't buy Trial or off-brand e-cigs). The last 2 sentences are the start of the selling point having nothing to do with the error.

       If I assume the statements are completely truthful, Error 2753 is a Windows error code that points to an error, specific to the installer program you are running or at least the installer configuration. Not a Windows installer problem- per se.

       I discount the info here, because of the type of page that it is. At the same time, it seems to be very detailed technical information, the kind of info I am looking for. More so than any forum post I have read.

      The causes section? well I have been through all of them and recovered from them over the 2 plus years I have had this system.

       So I know more about the error. I know the error involves ereg.exe, the Logitech online registration program. I found the hexadecimal number from the error message in an install log. I pulled the file out to save from its temp location.

       Some positives to this point I successfully removed Win7. Win7 had a few too many quirks that disturbed me. Starting with the Aero theme and ending with uploading random 0mb files to my web site using FileZilla. The reinstall job I did on XP wiped out the dual boot with Win7. I no longer have to select XP from the default Win7 in the startup screen. It is nice to just turn on the PC and it boot right up. And I have cleared about 60 Gb deleting Win7 and related programs.

      Because I am happy with the way this has turned out, 'Error 2753' can go on the back burner for now. ereg.exe? Don't really need it. I have already registered, and I'm not going to do it again. The only time I see the error is when I run the the installer. But every time I start the PC I now get a file folder pointed to  ~~\Program files\Logitech. This one is starting to bug me more.

      The original installed line by Logitech in the startup, I deleted. Then I manually entered a new line. Reboot and still got the same startup folder. Really all I did was select all (Ctrl-a), Copy (Ctrl-c) the line. Delete (Del) the original line. Create a new line and Paste (Ctrl-v) the old line back in. Only the name of the line had been changed to G11. Still, nothing changed.

      Had an idea, changed the name of the Logitech Gaming Software folder to LogitechGamingSoftware. Rewrote the startup line to reflect the new folder, removed the '/minimize' switch. Reboot.

      G11 Software Starts! Where the file folder was is now the G11 control panel. Now I am getting somewhere.

      I open my startup editor to add the switch. I typed the switch in and stopped.

      My thoughts were 2 things changed on the last Reboot, the file folder name and the switch. Is the switch correct? Copied the line and searched in Google.

 Google corrected my spelling by saying 'did you mean' /minimized?

With a huge sigh, and a Grin from Ear to Ear I add the missing letter 'd' to the startup line and Click OK, Click Apply and Reboot.

   All is Well.